Phil Harvey :: Dealer Principal
Phil Harvey purchased Stirling Suzuki in September 2005 and whilst Devon remains his base he travels up most weeks, staying a couple days to oversee during the week. Modern technology allows Phil to stay in touch with the team, however he is comfortable in leaving the business in the capable hands of our management team. Our culture is very much of a family business focused on Customer Service and Retention and to that end we enjoy very close relationships with many of our customers. When Phil is up in Hereford, Tuesday night is Squash Night where a good few of the Staff at Stirling can be found at the Whitecross Tennis & Squash Club battling it out to get our name engraved on the Monthly Squash Cup! Phil is very much a family man, his Wife being an equal shareholder in the business, and two children; daughter Olivia and Son Richard. Phil also has two dogs; a 14 year old Retriever Oscar and a recent addition Rosie the young British Bulldog.
Ryan Murphy :: After Sales Manager
Ryan has been at Stirling of Hereford since February 2011, when he started working as the Collection and Delivery driver. September 2011 he became Service Advisor and in July 2014 was promoted to After Sales Manager. Ryan is qualified in Suzuki customer services, after sales Motability operations and recently completed his management I.M.I. qualification. In his spare time he enjoys playing darts, squash, golf and watching football and horse racing to name a few. Ryan can also be found visiting some of our countries hidden gems with his national trust membership. Ryan is an avid Hereford F.C. and Wolverhampton Wonderers fan and follows them home and away up and down the country! Ryan recently got engaged to his partner Aimee where he proposed to her in Time Square, New York at Christmas 2016. One quirky thing about Ryan is that he is a big believer in the ‘non-human’ entities and paranormal activity. There is also nothing he likes more than a good conspiracy theory!
Luke Allen :: Parts Advisor
Luke started at Stirling Suzuki in December 2013 as the parts advisor apprentice, Luke achieved recognition from Suzuki GB in becoming national runner up in the Suzuki apprentice of the year in 2015. In 2016 Luke passed his apprenticeship with Suzuki and become our full time parts advisor. As a side project Luke has been restoring a 1971 VW Beetle of which has just passed it's MOT as recently as the 8th of July 2017. Luke in his spare time enjoys cycling and mountain biking; which takes him around the Forest of Dean bike trails quite frequently.
Jon Craddock :: Sales Manager
Jon has been at Stirling of Hereford since February 2015, which he started as Sales Support Executive. He has completed all relevant sales training and in November 2016 he was promoted to Head of Suzuki sales and accredited Motability Salesman, and in September 2017 he was promoted to Sales Manager. Previous to this he was a unit manager in the hospitality industry working for pub chain JD Wetherspoon for 14 years. In his spare time Jon enjoys spending time with his family, playing skittles for his local pub side, playing golf and exercising. Jon recently completed the 2017 Swansea 10k in an hour and seventeen minutes!
Jake Burnett :: Sales Support
Jake has been at Stirling Suzuki since January 2017, as the newest member of the sales team he is fresh to the motor trade after working in retail for 8 years, and is now qualified in all aspects of sales. As a big Motorsports fan, he enjoys watching Formula 1, WRC & NASCAR. If he isn't working at the weekend he is usually cleaning or maintaining his own car and enjoying the great British weather!
Nic Francis :: Accounts
Nic started at Stirling in September 2013 as a collection and deliver driver and valeter. Following Ryan's promotion to Aftersales Manager in July 2014 Nic was promoted to the role of Service Advisor. More recently Nic has enjoyed another promotion to Accounts, and is now our Accountant. Nic is qualified in Suzuki customer services and Motability operations alongside accounts. In his spare time Nic enjoys watching football, including traveling home and away for Hereford FC matches, and playing for a local darts team who are currently in the Herefordshire division 1 league. As a big fan of all things cars, Nic can often be found attending local car shows/events including Shelsley Walsh hillclimb, or just spending a sunny afternoon cleaning his own car.
Mavis James :: Vehicle Sales and Accounts Administrator
Mavis has been working on this site since 1997 but her role at Stirling of Hereford commenced in 2005. She works alongside Nic the Accountant and helps with preparation for handover of both new and used Vehicles. Born and raised in Herefordshire, Mavis is a keen runner and cyclist and also enjoys unusual sports such as Crag Hopping, Parachute jumping, Wing walking and white water rafting. Her greatest ambition is to see the Northern lights whilst on a sleigh pulled by reindeer.
Vicky Apperley :: Vehicle Sales and Accounts Administrator
Vicky jobshares with Mavis and helps prepare the day to day relevant paperwork for the handover of both New and Used vehicle sales.
She also provides administrative support to the accountant, working with spreadsheets, sales and purchase ledgers and journals. Calculating and checking to make sure payments, amounts and records are correct, reconciling finance accounts and direct debits.
Vicky has been in this role for nearly 3 years after previously working in the IT, Events and Purchasing Sectors, as well as being a stay at home Mummy.
Vicky was once a film extra in the role of a woman Ninja Warrior and climbed a Volcano in Indonesia in her youth. A talented artist in her spare time - ask her about her print work!
Tom Greenhouse :: Suzuki Technician
Tom has been with us for four years having completed his Suzuki Apprenticeship, he is working towards his Suzuki Master Tech qualification. When not at work he’s still tinkering with cars on the evenings and weekends, its like he never puts his spanners down. Tom enjoys fishing when he can get away from the cars, anything from coarse to fly!
Steve Harbottle :: Valeter
Steve came to Suzuki after a career at Bulmers, and has been here ever since! He handles the day-to-day upkeep of the cars cleanliness, ensuring each new arrival is cleaned before presentation. He's also in charge of making sure customer's cars go back clean and making sure our showroom cars are dust free. Steve loves reading books about the Second World War and has a passion for all things Japan. He loves a trip to a city on the weekend and bikes to work each day.
Chelsea Hopkins :: Social Media and Marketing Executive
Chelsea started at Stirling in January 2017. Work has been ongoing ever since to update the website and keep all our Social Media in check. If you comment on our Facebook or tweet us on Twitter, its Chelsea you're speaking to! She also oversees the local marketing and relations with other local businesses. Chelsea has a bit of a passion for cars (classic or otherwise), with multiple projects on the go at any one time. She commutes from the Forest of Dean where she lives with her boyfriend and their menagerie.